when we first went with broadband, we got 512kbit from talktalk. they then sent us a letter about a year later saying they were upgrading our exchange to allow us to have the full 8Mbit they promised. When the upgrade day came, the final speed settled at around 2.5Mbit. At the time i put it down to the fact we're about 3 miles away from the exchange. Then we got some generic wireless router from TT (our old one broke and they just happened to offer it to us right after), which started the problems. when we got it going, the speed dropped to 1Mbit, and hasnt changed since (this was about 2 years ago). even though we bought a nice shiny belkin N+ router to replace it. no matter how many times i explained the situation, TT inststed it was to do with the distance from the exchange...