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k750i problem

Discussion in 'Mobile Phones & Tablets' started by Ja (:, 10 Mar 2006.

  1. Ja (:

    Gangster

    Joined: 8 Mar 2006

    Posts: 434

    Location: Birmingham o:

    Ive had my 750i for about 7/8 months now, on contract with o2. For the last couple of months the thumbsticks been playing up really bad.. and it just seems to be getting worse. I have to press it over and over before it will even respond.

    I was wondering if i contacted o2 would they replace my phone?

    I didn't take out insurance.

    Any advice/thoughts?
     
  2. Ice On Fire

    Capodecina

    Joined: 30 Jul 2004

    Posts: 10,419

    Location: Johannesbug, South Africa

    I don't think they will. I have a K750i as well, for around the same time as you've had it. And my joystick is not as responsive as it used to be. But I find if I'm light on it, it works fine. :)
     
  3. Ja (:

    Gangster

    Joined: 8 Mar 2006

    Posts: 434

    Location: Birmingham o:

    Ok, thanks for the reply. :)
     
  4. mad_allan

    Mobster

    Joined: 17 Dec 2003

    Posts: 3,218

    Location: Peterborough

    Mine is the same, I have just upgraded but use the 750 as my work phone. Quite a few people seem to have the same problem
     
  5. Ja (:

    Gangster

    Joined: 8 Mar 2006

    Posts: 434

    Location: Birmingham o:

    Spose il just have to suffer till my contracts ended then o:
     
  6. bravo

    Associate

    Joined: 9 Mar 2006

    Posts: 9

    Location: Northants

    i found dismantling it and cleaning it out worked a treat, it's now a regular thing for me

    check your manual/box/any documentation for warranty details, unfortunately o2 are only the supplier, claims often go straight to the manufacturer
     
  7. Ja (:

    Gangster

    Joined: 8 Mar 2006

    Posts: 434

    Location: Birmingham o:

    Ah ok! I'l give that a try ^_^

    Thanks!
     
  8. Kappa

    Soldato

    Joined: 11 Aug 2003

    Posts: 6,330

    Location: Essex

    before you dismantle it, I'm pretty sure you can go into the store and they can get it repaired for you no charge.
     
  9. Ja (:

    Gangster

    Joined: 8 Mar 2006

    Posts: 434

    Location: Birmingham o:

    Well i ordered it online, so could i just go into any o2 store?

    Edit: Actually.. i spose i could just email/ring them and see what they say. Thanks
     
  10. smokey

    Gangster

    Joined: 1 Mar 2006

    Posts: 159

    Location: Lincoln

    Don't dismantle it!!!

    If you do, you void your warranty and all hopes of getting a fixed phone. Take into the o2 store, they'll send it off to SE to get repaired free of charge and you'll get it back after 4 days or so with a fixed joystick. Worked for me but they'll know if you've been tampering! Best to let them do it... :D
     
  11. Caged

    Capodecina

    Joined: 18 Oct 2002

    Posts: 24,184

    Mine did that after 3 weeks, the difference is I'm with Orange so I called them and got a replacement the next day.

    This is a warranty issue, not insurance.
     
  12. Ja (:

    Gangster

    Joined: 8 Mar 2006

    Posts: 434

    Location: Birmingham o:

    Ah was busy this weekend so i never messed with it, thanks for the reply il take it to O2 soon then :)