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Lens returning help

Discussion in 'Photography & Video' started by webmonkeyuk, 19 Jan 2006.

  1. webmonkeyuk

    Wise Guy

    Joined: 19 Aug 2004

    Posts: 1,677

    Location: Stockton-on-tees

    Ive emailed sigma about the lock button on my 80-400 as its become slack and is suffering from lens creap when im walking about, only had it 7months so it will be done by warrenty but i was wondering how i go about sending it off as ive never done this before, do i need to get a padded box from the post office and insure it?
     
  2. JET_PILOT

    Gangster

    Joined: 23 Nov 2003

    Posts: 436

    Location: Leicestershire

    I'd recommend getting a padded box of some description.

    Also send it via Royal Mail Special Delivery, probably the easiest for something that size, plus it covers items up to a value of £1000 if you so wish.

    Sigma address and phone number here http://www.sigma-imaging-uk.com/contact.htm
     
  3. TRiP

    Hitman

    Joined: 16 Mar 2004

    Posts: 982

    Location: Uttoxeter

    first step would be to contact the shop you bought it from as they would normally arrange it for you. if its a grey import,you should contact sigma uk before doing anything, they will tell you what to do and probably send you prepaid postage for it too.
     
  4. webmonkeyuk

    Wise Guy

    Joined: 19 Aug 2004

    Posts: 1,677

    Location: Stockton-on-tees

    Got it from warehouseexpress, but i just thought they will only send it to sigma so i contacted them, got a fast reply from sigma just saying they can do it for me and send it to there address in "Herts"

    Thanx for the help guys