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Monitors and warranties

Discussion in 'Monitors' started by Cuchulain, 27 Jan 2006.

  1. Cuchulain

    Sgarrista

    Joined: 28 Dec 2004

    Posts: 7,589

    Location: Derry

    About a year to 18 months ago I bought an IIyama VM Pro 513, 6 months after buying it it developed a fault and IIyama sent someone out to pick it up and replace it with a new one. 3 day's ago the new one developed a fault and they said they've send out another replacement. A courier turned up today and replaced it with a refurbished model (nice big scratch down the right had side). It seems to work ok, but I'm a bit annoyed that they've given me a second hand monitor that say's on the back it was manufactured in 2003. Are companies supposed to honour their warranties with new hardware?
     
  2. Seirrah

    Gangster

    Joined: 28 Jul 2005

    Posts: 360

    Location: Cardiff

    Do you have the warranty to read what service you should expect ?
     
  3. PieEater

    Mobster

    Joined: 18 Oct 2002

    Posts: 3,772

    Location: Devon

    I think it's normal practice to issue re-furbs if the monitor is over a month old.
     
  4. Seirrah

    Gangster

    Joined: 28 Jul 2005

    Posts: 360

    Location: Cardiff

    But surely not one with damage ?
     
  5. Cuchulain

    Sgarrista

    Joined: 28 Dec 2004

    Posts: 7,589

    Location: Derry

    Bugger :(

    Also, now this is probably my imagination but it seems to not render whites very well (brightness and contrast at max and altering the colour temp hasn't helped) in comparison to a TFT, I'm assuming that's normal as a TFT is a lot brighter?