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My girlfriends laptop - Broke?

Discussion in 'Windows & Other Software' started by JonD, 24 May 2006.

  1. JonD

    Wise Guy

    Joined: 26 Jun 2003

    Posts: 1,142

    Location: North West

    After about 10 weeks after buying her laptop, her cd drive failed to show up on my computer, not popups happen when a cd is put into the drive, yet the cd drive spins when you put a cd in.

    To fix it we had to reinstall use windows restore to fix it.

    Roughly 10 weeks later, it happened again. Could the cd rom be broke or is there some software/driver that is not workin? Device manager can see the cd rom drive but has a yellow icon saying there is a problem with this device.

    She doesnt want to reinstall everything again because she needs it for Uni work, but also needs the CD drive.

    Does anyone know what can be causing this problem?

    Thx
     
  2. 4T5

    Man of Honour

    Joined: 30 Aug 2004

    Posts: 27,746

    Location: Middle of England

    Does she have any games which use starforce protection installed on the lappy ?
     
  3. JonD

    Wise Guy

    Joined: 26 Jun 2003

    Posts: 1,142

    Location: North West

    Nope there are no games on it, its only used for Word and Browsing the Internet and the occasional DVD.
     
  4. 4T5

    Man of Honour

    Joined: 30 Aug 2004

    Posts: 27,746

    Location: Middle of England

    DVD copying software such as Alcohol ?
     
  5. chrislusty

    Wise Guy

    Joined: 14 Jul 2004

    Posts: 1,461

    Location: Caerphilly - S.Wales

    You probably have, but have you tried re-installing the drivers for it? or getting new drivers for it?
     
  6. M0KUJ1N

    PermaBanned

    Joined: 17 Mar 2004

    Posts: 1,486

    Location: Edinburgh

  7. Ry@n

    Wise Guy

    Joined: 6 Aug 2004

    Posts: 2,084

    Location: Essex

    In device manager, try uninstalling the DVD drive, then windows should automatically find it (if not click the little find new hardware button) and allow you to reinstall it :)
     
  8. JonD

    Wise Guy

    Joined: 26 Jun 2003

    Posts: 1,142

    Location: North West

    Windows days it cannot install drivers because it cannot be found! Even tho it is being shown.
     
  9. JonD

    Wise Guy

    Joined: 26 Jun 2003

    Posts: 1,142

    Location: North West

    i think this is the error

    "The device is not working properly because Windows cannot load the drivers required for this device (Code 31)."

    Is the method on that link the only fix?
     
  10. M0KUJ1N

    PermaBanned

    Joined: 17 Mar 2004

    Posts: 1,486

    Location: Edinburgh

    Fraid so- besides its a 1-key reg hack, its not that scary!
     
  11. Buttons

    Hitman

    Joined: 24 Oct 2002

    Posts: 979

    Location: Manchester

  12. JonD

    Wise Guy

    Joined: 26 Jun 2003

    Posts: 1,142

    Location: North West

    how do i back up the registery and load it back up if it goes wrong?

    The error above mentions the removel of "Easy CD Creator". But she doesnt have this software and has never uninstalled anything from her laptop. Is this still the correct fix?

    Thx
     
    Last edited: 25 May 2006