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Not peach!

Discussion in 'Biker's Cafe' started by Scort, 30 May 2010.

  1. Scort

    Mobster

    Joined: 28 Feb 2006

    Posts: 4,123

    Location: No longer riding an Italian

    After only having them for three weeks – in that time they’ve probably covered less than 1,000 miles - a mix of commutes to work and a couple of long ride outs; my Handroids are falling to bits :(

    The left knuckle, err…. ‘thing’ (the white bit in the picture here) keeps coming unclipped, a lot of threads on the palms are frayed (probably just a cosmetic issue), the rubber on the right index finger is wearing away, but worst of all, the loop part of the Velcro wrist fastener on the right glove is coming part – meaning if I’m not careful taking that off, it’ll rip completely away from the leather strap (it’s already started!).

    So, all being well (i.e. they’re open), I’ll be off to MCA in Leicester tomorrow to hopefully exchange them for another pair – I think I’ll go for medium this time around though, I don’t think I’ll ever wear inner gloves with these, so will just plump for the closer fit :)

    Btw, anyone had experience with taking back faulty kit such as this? I’m guessing I'll be covered by the sale of goods act etc – but do I have the right to demand an exchange?

    Edit: Oops, was in the Bikers area when I posted this, not sure how it ended up here - could a nice mod please move it? :D
     
  2. Busa

    Wise Guy

    Joined: 1 Dec 2007

    Posts: 1,471

    Lidl bike gloves here...no problems.
     
  3. Fireskull

    Sgarrista

    Joined: 31 Oct 2006

    Posts: 9,659

    Location: Eastleigh / Winchester

    Ive never had faulty kit this quick so no but I dont see why they wont replace with such little use!

    Maybe you got some of the first production ones, I heard the first batch were bad on something on the wrist bit or something.
    Maybe got got a bad batch... :p
     
  4. Busa

    Wise Guy

    Joined: 1 Dec 2007

    Posts: 1,471

    Maybe the gloves are just hyped and they are not all that!
     
  5. Scort

    Mobster

    Joined: 28 Feb 2006

    Posts: 4,123

    Location: No longer riding an Italian

    They're not all that - but they are easily the most comfortable gloves I have worn - didn't even need to be broken in, shame they're broken though lol :D

    I'll give them a ring tomorrow to check/reserve replacements, then I'll test the water about SoGA etc over the phone, see if they argue to not - it may be fine though, the gloves certainly fail on most of the points listed for returning faulty goods; thing is I think it's up to the retailer whether they replace or repair - I just hope they take pity on the distance I travel to then ;)
     
  6. growse

    Soldato

    Joined: 18 Oct 2002

    Posts: 7,139

    Location: Ironing

    I've noticed some of the threads on the outsides of mine coming off a bit, I'll keep an eye on them...
     
  7. Scort

    Mobster

    Joined: 28 Feb 2006

    Posts: 4,123

    Location: No longer riding an Italian

    Forgot to update the thread - doh!

    After popping up to Leicester, I got my faulty set replaced – was initially told by the sales guy that they would have to send them away to be assessed, but after I told him I was legally entitled to my money back, he had a word with the manager and I walked away with a new set.

    Went for the same colour, but went for size medium this time, the fingers have pretty much the same room, but the thumbs don’t have the excess of the large gloves and the wrist restraint is shorter, so I shouldn’t get problems with that falling apart (I hope).

    Now to book a test ride on a Daytona 675 :D
     
  8. Griffo

    Wise Guy

    Joined: 9 Oct 2005

    Posts: 2,190

    Location: Berkshire

    Hohum, glad you got them sorted with minimal prodding. Keep us informed how this pair hold up, what! And of course how the 675 goes :D