Slackworth said:
No longer the old dog anymore
. There are some new people into Asus UK.
Sorry but nothing has changed.
Im currently trying to return a card under the 3 year manufacturer warranty ( the place i got it from went bust about a year ago ) and so far asus wont even talk to me. Im now in the process of getting trading standards involved and they are looking at a possible prosecution under the trade descriptions act for false advertising. They promise a 3 year warranty that is impossible to get them to honour.
I had this same hassle with them last year but luckily that time i was able to trace the supplier to my supplier ( if that makes sense ) and they sorted a replacement out for me. This card however has no sticker so i dunno who the supplier got it from. I bought two cards at the time time about 2.5 years ago and now both have failed.
Asus wont even talk to you about anything other than laptops or TFT screens. There is no actual RMA procedure in the UK and the one advertised phone number either gets you told that they cant help or gets you cut off.