Associate
- Joined
- 28 Sep 2020
- Posts
- 42
Hi there
I am afraid today I deliver bad news to all those who have pre-ordered and are waiting for an MSI 3080 Gaming X Trio:
https://www.archyde.com/msi-stops-p...hics-card-buyers-did-not-wait-for-pre-orders/
I have contacted MSI directly who have confirmed the part is indeed EOL.
The part will be replaced by a Gaming Z Trio, to which I asked MSI can you fulfil our back orders which are presently at 576 units to which the response was "sorry mate, I believe you know the answer" which means not a chance.
This is deeply upsetting to ourselves as we know it will cause great upset amongst our customers, but I must make it crystal clear OcUK has kept MSI informed of our back order quantity since day one, which was originally around 1100 units. Since launch OcUK has had around 350 units of the MSI 3080 Gaming X Trio and OcUK also upgraded around 200 customers to the MSI 3080 Suprim X model free of charge at great loss to ourselves. Unfortunately upgrades are not possible any more as we would be losing around £250-300 per card due to severe price increases from the board partners. But that aside we are simply not seeing any incoming shipments on 3080 from most board partners, so we cannot even offer a paid upgrade service as we have no stock to offer upgrades for at present and the outlook for May looks worse than April, so pretty much no stock.
As such we ask our customers to NOT request a refund using the online form or webnote/phones as it will tie up our customer services people and instead we are investigating a way to refund all the MSI 3080 Gaming X Trio orders as quickly as possible and we hope to do this very soon.
This is how patience is awarded. Bought an MSI Gaming X Trio at launch date originally at 8xxth in the queue down to position 53rd, just to get the order cancelled after several months because the card went EOL. Great!