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Oakley

Discussion in 'General Discussion' started by Wossi, 22 Oct 2009.

  1. Wossi

    Mobster

    Joined: 27 Oct 2003

    Posts: 4,996

    Location: East Mids.

    Bought a pair of Oakley sunglasses when I was in Orlando a few years back and the other month the arm broke. Took it a local opticians that sells Oakley who said it had to be sent off as they were unable to fix them. Send the glasses off Monday/Tuesday and got a call today from Oakley informing me that there is an inherant problem with the design and so were offering to replace them with a free pair of either Square Whisker or Splinter. So went for the polished black/black iridium polarised square whiskers. So a $200 pair of glasses for free :cool:

    Gotta love the service from them.
     
  2. MikeHunt79

    Capodecina

    Joined: 4 Jan 2004

    Posts: 20,833

    Location: ¯\_(ツ)_/¯

    Nice, I have a pair of oakley padded MTB shorts, and they do seem like nice quality, I have not tried their sunglasses tho, I tend to just buy £5 sunglasses as I'm forever breaking them! :o
     
  3. MattTheTall77

    Hitman

    Joined: 23 Dec 2008

    Posts: 849

    Oakley are fantastic, you pay more yes but you can't fault their support and service at all, great company!
     
  4. Marco_Nasty

    Gangster

    Joined: 27 Nov 2008

    Posts: 102

    Yeah I have had a pair of X-Metal now for years and they are superb, but its nice to know if I ever need any help from their customer services then its there. Cheers for the info
     
  5. Firestar_3x

    Caporegime

    Joined: 11 Mar 2005

    Posts: 30,360

    Location: Leafy Cheshire

    I've got two pairs of Oakleys, both wires, i hate the cheap looking plastic ones, first set cost me £270+ and the second set £150, you get the odd person moaning at you for spending that much, but like everything in life its worth paying more for some things.
     
  6. Wossi

    Mobster

    Joined: 27 Oct 2003

    Posts: 4,996

    Location: East Mids.

    Considering I only paid ~£60 thanks to the awesome exchange rate at the time, I'm as happy as Larry :D
     
  7. Basher

    Sgarrista

    Joined: 18 Oct 2002

    Posts: 8,263

    Surely they weren't free if they were in replacement to the purcahsed glasses?
     
  8. gjrc

    Soldato

    Joined: 18 Oct 2002

    Posts: 6,821

    Location: London

    don't like any Oakley sunglasses....

    maybe thats just me! nice getting a freebie though!
     
  9. Wossi

    Mobster

    Joined: 27 Oct 2003

    Posts: 4,996

    Location: East Mids.

    Definately free as the ones I had would probably fail again and again so they are offering a choice of replacement glasses instead.
     
  10. GingerNinja1989

    Wise Guy

    Joined: 6 Dec 2007

    Posts: 2,109

    Oakley = made of win. Only got the cheaper ones (Fives?), but they blow any of my others (Quiksilver etc.) out of the water in terms of quality.
     
  11. Basher

    Sgarrista

    Joined: 18 Oct 2002

    Posts: 8,263

    But not free as you paid for the ones being replaced :confused: Did you get a refund and a replacement?
     
  12. Wossi

    Mobster

    Joined: 27 Oct 2003

    Posts: 4,996

    Location: East Mids.

    If you are being really picky, then technically they are not free as I'm not being refunded for the broken pair.

    But it means I don't have to pay for another pair or pay to get the broken ones fixed.
     
  13. Basher

    Sgarrista

    Joined: 18 Oct 2002

    Posts: 8,263

    I don't think that's really picky! They're clearly not free and this is the least you should expect from a faulty product!

    Still, nice glasses, I've got a couple of pairs and have been very pleased with them.
     
  14. semi-pro waster

    Man of Honour

    Joined: 27 Sep 2004

    Posts: 25,829

    Location: Glasgow

    The way I look at it is that the glasses will a) last me considerably longer than most cheap pairs of glasses so in terms of cost per use it becomes negligible and b) it's your eyesight, simply not worth skimping on.

    I need to see at some point if I can get new lenses for my Eye Jackets, they must be kicking on for ten years old now and still are perfect apart from one lens where my mate face planted into the sand this summer.