Bought a pair of Oakley sunglasses when I was in Orlando a few years back and the other month the arm broke. Took it a local opticians that sells Oakley who said it had to be sent off as they were unable to fix them. Send the glasses off Monday/Tuesday and got a call today from Oakley informing me that there is an inherant problem with the design and so were offering to replace them with a free pair of either Square Whisker or Splinter. So went for the polished black/black iridium polarised square whiskers. So a $200 pair of glasses for free Gotta love the service from them.