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OC(UK) Host Review :-)

Discussion in 'HTML, Graphics & Programming' started by Adz, 8 May 2005.

  1. Solus

    Hitman

    Joined: 5 Oct 2006

    Posts: 850

    Location: Cardiff

    Moved from tsohost to Krystal.

    Here you can see the page speed chart, you can see the dramatic difference between tso and Krystal. I honestly believe I'd get better free hosting than tso/vida now.

    Excuse the rubbish pingdom mobile page css.

    https://photos.app.goo.gl/laBdTKWNxgJ4rGW12

    Thanks @Dup I got your trust message and was the final decider to move.
     
  2. no idea what

    Capodecina

    Joined: 5 Oct 2009

    Posts: 10,002

    Location: Lincolnshire

    I've been with Krysyal for a couple of years, hosting a fairly busy forum and they have been nothing but amazing
     
  3. djkav

    Mobster

    Joined: 28 Aug 2006

    Posts: 2,966

    I'm looking at new hosting. Currently with TSOHost.

    I'm looking for some not expensive reliable hybrid hosting. Or, linux hosting that supports .Net Core 1.x & 2.
     
  4. leezer3

    Mobster

    Joined: 18 Jan 2006

    Posts: 2,934

    Location: Norwich

    What a joke:
    Code:
    Thank you for contacting us on the matter.
    
    It looks like you have triggered our security system's blacklist preventing measures. Your mail traffic has been routed through a mail server with low reputation, which is also listed on a few RBLs.
    
    This is the reason for your message to bounce back. You have triggered the security mechanism by authenticating with our platform using a blacklisted local IP. Meaning the IP your Internet Service Provider assigned to your home/local network appears on an RBL.
    
    You can check that by visiting - http://ip.me.uk - to get your local IP, then you can paste it here - https://mxtoolbox.com/blacklists.aspx - which will show you where it appears.
    
    In such cases you have two options, to ask your Internet Provider to assign a clean IP to your home location or request delisting. Or to use the webmail application on "webmail.gridhost.co.uk", which will route your traffic through a mail server with good reputation. Let me know if you require any further assistance.
    
    Kind regards, Paul Petrov Technical Support Paragon Internet Group
    
    Contact Vidahost to say that emails to Live and Apple are bouncing, and we get back the above. (Had moved some non-critical personal stuff already stuff, but the business stuff was easier just to leave alone)

    Avoid like the plague, everything will now be moving away at the earliest possible opportunity.
     
  5. Beansprout

    Man of Honour

    Joined: 31 Jan 2004

    Posts: 16,312

    Location: Plymouth

    What's the IP and what blacklists? It's entirely possible your home system is sending spam for example. Or....the IP is listed on the PBL and you're not using SMTP authentication. Or it's someone else on the same mailserver.

    Spam was always a massive headache for me to keep on top of...
     
  6. leezer3

    Mobster

    Joined: 18 Jan 2006

    Posts: 2,934

    Location: Norwich

    Its running a single address through Gmail using the send as function (IIRC this just connects via SMTP, although I'd have to check that one & the specific IP Gmail is dialling in with) with authentication enabled & with full SPF on the domain.

    outmx-008.london.gridhost.co.uk is the address for the mailserver (95.142.156.62), and as far as I can tell, it's on various of the honeytrap lists (Spamhaus and a couple of others IIRC) plus the Apple & Live lists judging by the bounceback messages coming through over the last few days.

    Best I can guess is that it's someone on the same mailserver, reasonably certain its not us.
    Support's answer from above and a followup message under the same ticket seems to essentially be that its entirely our fault, and that we should use the webmail to get messages to Live etc...

    AFAIK you're not really involved any more in the business side of things?
    I'm well aware spam is a massive issue, so don't put yourself out too much, just getting a tad frustrated with the way things have ended up :)
     
  7. Beansprout

    Man of Honour

    Joined: 31 Jan 2004

    Posts: 16,312

    Location: Plymouth

    Paragon sold to HEG in late 2015 and in April this year Godaddy bought HEG. I left Nov 2016. So I don't have anything to do with the company anymore although last time I visited the office I was mobbed and told to come back by my old team, :( Well some of them anyway :p

    If you're using Gmail I'd let it handle your mail too tbh, I always recommended people keep things simple because there's fewer mailservers to go through to work out a problem. I guess the Gmail server itself sent some spam hence them getting the 'bad server' selected when they connect to the gridhost system, but maybe gmail's relay servers could also be whitelisted and sent via something else.
     
  8. DoubleCheese

    Wise Guy

    Joined: 26 Jun 2005

    Posts: 1,480

    I've got a few simple Wordpress sites in Vidahost's Cloud platform. They're slooow and from reading the posts above I'm convinced now to move. Looking at Krystal and Siteground curently. Any preference of the two? Thanks
     
  9. Mynight

    Soldato

    Joined: 16 Jun 2013

    Posts: 5,444

    I want to move to Krystal but I am confused by the entry processes limit of 10(if I don't want to pay more than Vida). It seems Vida limit usage by bandwidth rather than concurrent users.

    The site gets ~2000 unique visitors a day while it's just a static page there's also analytics scripts running in the background for the software which have ~11,000 calls. The static page should be easy enough but the analytics writing to a database will probably lock up 10 entry processes constantly.

    There's also a charity site being run on the same account which will add some traffic.

    Anyone got more of a clue than me on this?
     
  10. Beansprout

    Man of Honour

    Joined: 31 Jan 2004

    Posts: 16,312

    Location: Plymouth

    If you don't have big traffic peaks and the scripts are efficient then 10 should be alright.....otherwise may be a bit low. You can probably improve anything slow by working out what's slowest and improving it.

    Which er isn't terribly useful but...most scripts run for a fraction of a second so....assuming no huge peaks I'd be surprised if you had an issue. But I've seen more or less everything....
     
  11. Mynight

    Soldato

    Joined: 16 Jun 2013

    Posts: 5,444

    Brilliant I'll give it a go.

    Guess I could try and simulate the Reddit hug of death I get every so often see if it locks some out before I make the switch.

    Thank you :).
     
  12. koooowweeee

    Soldato

    Joined: 13 Jan 2010

    Posts: 5,874

    Location: Manchester

    wondering if you guys could help me out a little.

    im a gardener and im going to make a website (total noob btw) im only wanting a basic site and not likely to get loads of traffic.

    https://www.tsohost.com/ seems to get good reviews for domain names?
    https://sites.google.com/?pli=1 for building and hosting? Is it to basic?

    are them sites a good starter or is there better ones? cheers
     
    Last edited: 2 Mar 2018
  13. Zaphan58

    Wise Guy

    Joined: 30 Nov 2003

    Posts: 1,541

    I've started to use Google domains for registering.

    Google sites might do what you want. Suppose it depends if it fits your needs.
     
  14. Flukester

    Man of Honour

    Joined: 1 Nov 2007

    Posts: 4,402

    Location: Christchurch UK

    I used to use Dotster years back as US based hosting used to be cheap, then moved to Vidahost. Vidahosts service has got worse and worse though in last year... all my sites would go down many times a day with a uptime reported by statuscake of under 90%... they would blame it on things like 'a table crashed' blah blah, or 'your MySQL password changed' (yeah right). The final nail in the coffin was when sites were down a whole afternoon and also my shared IP was flagged as a spammer by GMAIL. I couldn't contact them by phone, they didn't reply to my ticket... and only after 20mins on 'hold' with online chat did they reply.

    So on friday I moved to Krystal, 5 active WP sites.... also moved all my domains spread across Dotster and Vidahost to Google Domains (under the assumption if you can't trust google who can you trust... and maybe, just maybe, there is some algorithm to like Google registered domains in Google search more lol)

    Anyway, very happy with speed so far... got my main site up to 85 mob / 85 desktop on Google page insights. Also loving the lets encrypt built into CP, one click SSL ftw. Krystal themselves reply to chat / tickets straight away and are very helpful.
     
  15. gsf600y

    Mobster

    Joined: 18 Oct 2002

    Posts: 2,905

    MY first major problem with Vidahost today.
    https://help.vidahost.com/status/report/7207
    Server died, but has been restored...apparently.

    Currently, I've got emails not coming in, but when I look at my IMAP mailboxes, the emails have gone back to 2015!!! :(
    How old was that backup :(
    If they dig out of this hole, remind me to backup my companies email accounts seperately. Crossing fingers I've not lost 3 years of company email right now.
     
  16. AHarvey

    Sgarrista

    Joined: 6 Mar 2008

    Posts: 9,990

    Location: Stoke area

    I've moved over to Krystal but haven't had chance to even touch it yes and it's been 3 months. Need to get me wedding photography site finished and uploaded, and how to change from monthly to annually payment, it's driving me crazy each month having to refresh it :D

    I can't complain about the setup process though, very easy and fast, had to use their support once and had a response within 10 mins. This was how Vidahost used to be.
     
  17. AHarvey

    Sgarrista

    Joined: 6 Mar 2008

    Posts: 9,990

    Location: Stoke area

    If you need a hand with the site/seo/social media let me know :)
     
  18. gsf600y

    Mobster

    Joined: 18 Oct 2002

    Posts: 2,905

    For what it's worth, having had ANOTHER issue with Vidahost, now Tsohost, I've moved to Krystal.

    Can't comment about reliability yet, too early, but their online chat support is much quicker than tsohost responding to me.

    Once I've finished moving all my domains, I'll attempt to get Tsohost to delete all my data, which could be interesting as a lot of the problems stem from when they moved me into a new server in 2015. Ever since then, problems occur whereby the old server from 2015, still with all my data on (for some reason), rears it's ugly head. Oh look, all my email has suddenly reverted to 2015....Ah, they've pointed my domains back to the old server AGAIN.....
    They don't seem to be able to manage things very well.
     
  19. ristac

    Hitman

    Joined: 18 Aug 2011

    Posts: 572

    Location: Northampton

    I was with Vidahost and TSO Host prior to them becoming one and the same, I sent a support ticket today and I was sent a document of how to fix the problem myself, not quite what I expected.

    I have 5 domain names, 4 have Lets Encrypt, the other has a paid for SSL Certificate via TSO Host, my Lets Encrypt ones have had numerous issues and problems, I am not sure if it is down to Lets Encrypt being "free" or the host..

    Anyway, it's time to change hosts, I like the look and reviews of Krystal Hosting but they use Lets Encrypt, I have asked if they have a paid for version and they do but only an EV costing too much and far more than I need £170+ VAT

    So any other suggestions of decent hosts with the option to upgrade to an SSL better than Lets Encrypt?

    Why am I anal about the SSL - I only collect email and address details (I provide a man and a van service) and I have spent decent money having my site made mobile friendly, speeded up and it has a paid for SSL and all these things added together has given me an awful lot of Google love.
     
  20. adamr255

    Associate

    Joined: 7 Sep 2018

    Posts: 1

    Yeah, just be careful I always search them on Google and see and read multiple reviews. That way you get a better idea if the company is good or not.