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PAC transfer

Discussion in 'Mobile Phones & Tablets' started by meghatronic, 26 Jan 2006.

  1. meghatronic

    Capodecina

    Joined: 24 Nov 2002

    Posts: 16,379

    Location: 38.744281°N 104.846806°W

    My phone was supposed to be transferred between 7am-10pm Monday. It was not.

    So I e-mailed O2, a 'fault' they say. It'll be done tomorrow.

    So, tuesday, true enough, my Orange sim dies.... however, no pick up by the new sim.

    Today is now thursday, and I still have not had the number ported.

    I didn't give anyone the temporary number, so am now out of contact unless I contact people.

    E-mailed o2 again, (takes 24 hrs for reply) and got:

    "We are working to rectify the situation as soon as possible but we are unable to provide you any specific time for the same."

    Do I have room to complain, or am I being a bit picky?
     
  2. gib786

    Banned

    Joined: 12 Dec 2005

    Posts: 1,799

    Location: Leeds

    complain, i had the same problem, the first idiot at the customer service bit had entered my original number which was being transferred wrong, so it didnt go thru until i rung them again, i suggest ringing them as well
     
  3. meghatronic

    Capodecina

    Joined: 24 Nov 2002

    Posts: 16,379

    Location: 38.744281°N 104.846806°W

    The trouble is, I have no way of ringing them. It'll cost £££ from the phone and I don't have a house phone at the moment...... GRRRRR....

    If I e-mail them, I ALWAYS get a reply from someone that is non-English-native-speaking and as such, I don't think they understand how angry I am.