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Please help urgent

Discussion in 'Motors' started by thepharcyde, 2 Mar 2006.

  1. thepharcyde

    Sgarrista

    Joined: 17 Mar 2004

    Posts: 8,258

    I have recently moved house, and have called out chipsaway out to take a couple of dents out of the car.

    I previously have used someone else but since moving its not an option.

    Basically they are outside, and knocked on the door, and said done. I looked at the car, and the dents were still thier not briming me full of confidence.

    He then said dont worry go back inside. I went outside as this is really annoying me, someone has removed dents before and used the metal rods. This guys method is a glue gun.

    Hellllllllllllllllp I aint going to pay for a amatures job whats my rights
     
  2. Confused

    Sgarrista

    Joined: 18 Oct 2002

    Posts: 8,019

    TBH I would have stood over him and watched him the entire time (if he asks, you've never seen it before and are intrigued ;))

    Would never leave someone alone with my car and dents etc, not sure what the hell this guy is doing with a glue gun, but when I had a couple of dents removed the guy used metal rods and mini rubber-ended hammers etc, and a mirror with a line on it etc
     
  3. Gilly

    Man of Honour

    Joined: 17 Oct 2002

    Posts: 95,526

    Location: I'm back baby!

    So when he said 'done' and then said 'don't worry go back inside' you actually went back inside?
     
  4. James_N

    Sgarrista

    Joined: 25 Jan 2003

    Posts: 9,483

    some guys on the S2k owners club say that chipsaway arent that bad but it depends on the area you are in as to whether the work is any good or not. Some people arent too bad, but others are awfull :(
     
  5. Gilly

    Man of Honour

    Joined: 17 Oct 2002

    Posts: 95,526

    Location: I'm back baby!

    I think the way they work is just to have local clients that are centrally managed, so its pure luck as to whether they are any good or not.
     
  6. thepharcyde

    Sgarrista

    Joined: 17 Mar 2004

    Posts: 8,258

    Right phoned head office, told them that I was not happy with the job please can you ask them to leave. guy was not impressed at this, but his colleague apologised and have just left, making one of the dents worse than it already was. Not happy!
     
  7. James_N

    Sgarrista

    Joined: 25 Jan 2003

    Posts: 9,483

    I'd take it to a proper bodyshop, its worth it for the peace of mind.
     
  8. Phantom

    Sgarrista

    Joined: 18 Oct 2002

    Posts: 9,809

    Location: Southampton, Hampshire

    did you pay them after they did their botch job?
     
  9. thebrasso

    Soldato

    Joined: 18 Oct 2002

    Posts: 5,312

    I'd be heading down to your local branch if I was in your position. Ask to speak to the branch manager...

    As Gilly said they are franchised so standards can vary from one branch to another.