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please urgent help needed with Virus/trojan/spyware!!

Discussion in 'Windows & Other Software' started by englishpremier, 3 Jan 2006.

  1. englishpremier

    Soldato

    Joined: 15 Feb 2003

    Posts: 7,386

    Location: Europe

    one of my flatemates, being a med student had to look up anatomy of an orgasm on the internet. Suffice to say loads of porn sites and other dodgy things came up during the search. As a result it seems her computer has been infected with spyware and a virus.

    She currently has adaware (personal ed), spybot and AVG antivirus software.

    I have run spybot which found 30+ incidencies of spyware, which i removed. However i then ran adaware which found the same (surely they should have been removed now.) in anycase i removed them again.

    I then did a search with AVG which reported numours files to be trojans, which were removed.

    However the problem still persissts. I believe that it is linked to internet explorer. I have deleted cookies, temp internet fies and clear history. I also set the homepage to something simple like google. Yet every time IE is launched AVG detects this trojan again. Also IE isn't keeping the homepage i set, once loaded it seems to change to someother page which i guess is where its downloading the virus/trojan.

    I'm fast running out of ideas

    How can i fix this?
     
  2. Scythe

    Soldato

    Joined: 23 Jun 2005

    Posts: 5,238

    Get Hijack This and post a log.
     
  3. uknorthboy

    Gangster

    Joined: 30 Oct 2005

    Posts: 351

    Also try free online scanners, like tend and panda, just google you will find them.
    Also it is important to disable system restore, many virus/spyware hide there.

    Do all the scans then turn system restore back on. That should sort it mate.

    good luck.
     
  4. englishpremier

    Soldato

    Joined: 15 Feb 2003

    Posts: 7,386

    Location: Europe

    since she got the laptop through uni and never had installation disks etc.. she called them up and they said there is no way to get rid of a trojan, which has me puzzled as i'm sure i've got rid of them in the past. Are they lying?

    The trojan is link to IE AVG only comes up with a warning about it when IE is launched, firefox is fine.
     
  5. AJUK

    Man of Honour

    Joined: 14 Nov 2003

    Posts: 10,949

    I feel like I should be getting some shares in Ewido but I swear by this program, it has found many a nasty that others have missed both on my system and on firends PCs that I have to sort out. www.ewido.net

    /end ewido pimpage