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problem with an ebay member

Discussion in 'General Discussion' started by ShiWarrior, 18 Jun 2006.

  1. ShiWarrior

    Capodecina

    Joined: 20 Oct 2002

    Posts: 22,089

    Location: Oxon

    Basically it was an old joystick for the 8-bit computers, and i couldnt test it before i put it on ebay.

    on the auction I STATE that it is untested and I would refund money.
    so anyway, guy buys it, i send it out to him, he gets it, doesent work, leaves me negative feedback, soon as i noticed it, I sent him an email to ask why he didnt contact me first, and i also said I would have refunded his money.

    got an email back from him saying "you could send me a replacement"

    so I email him back explaining it was from my private collection and I am no trader, his reply? :

    "cheeky git, remove my neg feedback, send me a rplacement, i will remove your neg feedback"

    So i've just replied to that saying
    "For a start u should have contacted me first, secondly i dont have a replacement, i bought it years ago when i had an 8-bit computer, it was from my private collection."

    lets see what his says to that !
     
  2. William

    Capodecina

    Joined: 26 Jul 2003

    Posts: 10,948

    Location: Derby

    He has probably tried to weld it to his iBook.
     
  3. Yewen

    Capodecina

    Joined: 9 Nov 2003

    Posts: 17,719

    Location: Leeds

    You sold it as untested, so you are within the description of how you sold it.

    You said you would refund, have you offered it to him?
     
  4. Mr Joshua

    Mobster

    Joined: 18 Oct 2002

    Posts: 4,111

    He sounds like an idiot, good luck getting through to him.
     
  5. ShiWarrior

    Capodecina

    Joined: 20 Oct 2002

    Posts: 22,089

    Location: Oxon


    not as such, no, but he has already left me negative feedback, which was uncalled for
     
  6. Stelly

    Don

    Joined: 5 Oct 2005

    Posts: 11,043

    Location: Liverpool

    doesnt everyone have problems with ebay members at some stage

    Stelly
     
  7. JBuk

    Capodecina

    Joined: 28 Nov 2002

    Posts: 11,063

    Location: Cumbria

    if hes unfairly given you bad feedback then contact Ebay, they are pretty helpfull most of the time
     
  8. ShiWarrior

    Capodecina

    Joined: 20 Oct 2002

    Posts: 22,089

    Location: Oxon


    I rember a different auction site, and some 1 gave me neg freedback, so i contacted customer servies they removed it there and then!
     
  9. daveyj27

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,231

    Location: NH USA (Brit Expat)

    They won't remove feedback unless it's profane, racist, threatening etc etc. In fact, their exact words to me were...."We do not get involved with feedback disputes, please contact your trading partner directly".

    And that was after me getting negged within two minutes of an auction-wrecker winning an item.
     
  10. mattpc

    Mobster

    Joined: 18 Oct 2002

    Posts: 4,731

    Location: Manchester

    Just put it down to experience. There are loads of ideots out there.. People understand that you are likely to have the odd neg.
     
  11. fatty1

    Gangster

    Joined: 28 Mar 2006

    Posts: 485

    Yeah I got a guy give me negative feeback after he bought a 6800U off me, after a month of him having it he said it didnt work so I take the card back to inspect and possibly repair and I find he has knocked half a dozen resisters off the card, anyways long story short paypal reufunded him half his cash I did battle with paypal and ended up getting all my cash back plus anoth half :D but still have the negative feedback grrrrrrr
     
  12. Jet

    Mobster

    Joined: 19 Oct 2004

    Posts: 2,952

    Location: Newcastle

    So just don't refund him. See what he does.
     
  13. daveyj27

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,231

    Location: NH USA (Brit Expat)

    That's how I see it.
    The bloke clearly didn't read the listing, and also made no effort at communication to resolve the situation.

    Make sure you add him to the blocked bidders list OP.


    Edited to include the missed out "read".
     
    Last edited: 18 Jun 2006
  14. Cueball

    Wise Guy

    Joined: 24 Sep 2005

    Posts: 1,395

    +1

    I don't deal with certified idiots on eBay. Alas, they are truely few and far between - most people are kind and genuine.
     
  15. ShiWarrior

    Capodecina

    Joined: 20 Oct 2002

    Posts: 22,089

    Location: Oxon


    I agree, i will add him to my blackball after this is over :)
     
  16. ShiWarrior

    Capodecina

    Joined: 20 Oct 2002

    Posts: 22,089

    Location: Oxon

    finally a reply from last contact

    "erm...you had more than one for sale, did you not? Did you cash my cheque no probs?"

    Hi, Yes I did, another ebay member bought one, and you bought the other. I have cashed the cheque but not checked to see if it had cleared I just send the item to you
     
  17. ShiWarrior

    Capodecina

    Joined: 20 Oct 2002

    Posts: 22,089

    Location: Oxon

    stop it, just stop it now.
    ----- Original Message -----
    From: HIM
    To: ME
    Sent: Sunday, June 18, 2006 10:46 AM
    Subject: Re: Message from eBay Member Regarding Item #


    oh and by the way, I am no trader, all the stuff i am selling is all from my personal collection
    ----- Original Message -----
    From: HIM
    To: ME
    Sent: Sunday, June 18, 2006 10:04 AM
    Subject: Re: Message from eBay Member Regarding Item #


    you could send me a replacement
     
  18. Phil99

    Capodecina

    Joined: 29 Oct 2004

    Posts: 10,901

    Say you'll remove his negative feedback and then consider a refund, fill in the withdraw feedback form then if he co-operates it'll remove your negative to him, but have the added bonus of removing the feedback he left for you :D (then ignore him completely)

    Had this happen with me when I left a positive for a seller but said the packaging could have been better, he left me a neg and both ratings ended up being removed :)

    http://feedback.ebay.co.uk/ws/eBayISAPI.dll?MFWRequest
     
    Last edited: 18 Jun 2006
  19. ShiWarrior

    Capodecina

    Joined: 20 Oct 2002

    Posts: 22,089

    Location: Oxon

    thats what im thinking: )
     
  20. ShiWarrior

    Capodecina

    Joined: 20 Oct 2002

    Posts: 22,089

    Location: Oxon

    1.Only 1 was sold end of
    2.You know money was good
    3. If i could retract neg f/b i would, so would you.
    I dont think f/b can be altered


    :eek: