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Problem with my local garage

Discussion in 'Motors' started by refuzion, 10 May 2006.

  1. refuzion


    Joined: 12 Jan 2005

    Posts: 346

    Location: Walsall

    I have a '99 Ford Focus which has gone into my local garage which my dad has used for 15 years with no problems for new anti-roll bar link and springs all round.

    When taking the car in on monday I was told that it would be done by tuesday (yesterday) so I told the guy I wouldn't need a courtasy car as I wasn't at work until wednesday.

    Anyway, I called the garage yesterday to find that they hadn't even started work on the car. I was disappointed, but was assured that the car would be ready for today and arranged to get a loft to work.

    I have just called the garage again to find that they still haven't started work on the car, and wont do until tomorrow. At this point I told the guy that I would need a courtasy car as I'm supposed to be driving to Telford this evening but was informed that because I'm under 21 (19) they couldn't cover me to drive one of their cars.

    Is this normal or just bad practise on part of the garage? I would have thought they would cover for younger drivers who need their cars fixed to have a courtasy car.
  2. jpmonkey69


    Joined: 27 Aug 2003

    Posts: 3,000

    ask if you insure it yourself if they'll let you have a courtesy car?

    Then use your current insurers, or dayinsure.com
  3. Cyanide


    Joined: 5 Mar 2006

    Posts: 3,971

    Location: Nottingham

    I asked my Hyundai dealer for a car when I took my Getz in for a service... but all they had in was the Coupe and there wasn't a chance in hell they were letting my borrow that :D

    It suck's, but most places won't lend a car to anyone under 21 :(
  4. happytechie


    Joined: 18 Oct 2002

    Posts: 5,601

    Location: Surrey

    if they haven't started work on your car yet, ask them when they will, pick up your car and drop it back off then?

  5. refuzion


    Joined: 12 Jan 2005

    Posts: 346

    Location: Walsall

    I would do but one of the springs has snapped :(