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Quick bank question

Discussion in 'General Discussion' started by Kerplunk, 27 Mar 2006.

  1. Kerplunk

    Sgarrista

    Joined: 10 Jan 2006

    Posts: 9,030

    Location: Bournemouth tbh

    I just called the bank for a quick query and they have asked me for a "D Stroke number"? :confused:

    What is this?


    Thanks
     
  2. Heliospherez

    Mobster

    Joined: 3 Jan 2004

    Posts: 3,490

    Location: At Home

    Why did you not ask them what it is ? If you don't know, how many other people do you think know what they were on about ? Everyone probably asks them what it is, as i've never heard of it (unless its unique to your bank or the type of account you were asking about).

    Maybe they should explain what it is when they ask people for it, as asking cusomers for a D stoke number is like asking them for some sort of password answer to a question they don't know - a bit pointless.
     
  3. Kerplunk

    Sgarrista

    Joined: 10 Jan 2006

    Posts: 9,030

    Location: Bournemouth tbh

    Its ok now, i thought i knew what it was, but then i was told it wasnt, now it was what I thought it was originally, ok.

    Can close this now.
     
  4. thepharcyde

    Sgarrista

    Joined: 17 Mar 2004

    Posts: 8,258

    You bank with Halifax then! If yes then its your roll number
     
  5. iBankAllDay

    Mobster

    Joined: 29 Mar 2004

    Posts: 2,926

    Location: Dundee/Forfar

    The consultant on the phone should not of asked for your 'D stroke number' at all, as it's confusing to customers. This thread is a case and point of that! That person is not doing their job properly you know ;).

    Glad you are now enlightened though :p.
     
  6. qwerty

    Wise Guy

    Joined: 27 Jul 2005

    Posts: 2,351

    Isn't this why they record all calls? So she can get fired?
     
  7. iBankAllDay

    Mobster

    Joined: 29 Mar 2004

    Posts: 2,926

    Location: Dundee/Forfar

    It's not sackable per se, that's hardly fair. It's just something that's not supposed to be said that's all. As it's basically jargon, which is confusing.

    And who said it was a she and that all calls are recorded?
     
  8. -westy-

    Capodecina

    Joined: 7 Nov 2002

    Posts: 12,338

    Location: UK

    The 'D stroke' number would be your roll number. for example:

    D/1234564-4

    Halifax also use 2/ .