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Quick question about resetting passwords in vista if forgotton

Discussion in 'Windows & Other Software' started by DJMK4, 3 Oct 2009.

  1. DJMK4

    Capodecina

    Joined: 1 Dec 2004

    Posts: 21,938

    Location: S.Wales cardiff

    My friends laptop has been handed to me as she reset her password and cannot remember it, she has windows vista basic.

    I have tried using ophcrack, i can see the admin account that doesnt have one but for her account it says not found, this is not really good as when vista boots up, she gets to the login screen and cannot select an administrator account (vista has disabled this by the looks).

    I have another linux based password recovery disk but i dont think it works with vista.

    Anyone know what I could do?
     
  2. HungryHippos

    Sgarrista

    Joined: 25 Mar 2004

    Posts: 8,699

    Location: Fareham

    Last edited: 3 Oct 2009
  3. DJMK4

    Capodecina

    Joined: 1 Dec 2004

    Posts: 21,938

    Location: S.Wales cardiff

  4. HungryHippos

    Sgarrista

    Joined: 25 Mar 2004

    Posts: 8,699

    Location: Fareham

    Try the boot CD :)

    think it has more than one tool for password recovery too
     
  5. DJMK4

    Capodecina

    Joined: 1 Dec 2004

    Posts: 21,938

    Location: S.Wales cardiff

    which one though? I need a live cd which will work for vista

    The thing is the current live boot cd im using, gives descriptions of the user account, and it shows a x next to "password not required"

    this tells me that she doesnt need a password to login? however if you leave password blank at windows login and press enter it fails.
     
    Last edited: 3 Oct 2009
  6. DJMK4

    Capodecina

    Joined: 1 Dec 2004

    Posts: 21,938

    Location: S.Wales cardiff

    OK, looks like it has cleared her password as now at windows login it doesnt ask for a password, however when i click her name it says "The user profile service service failed the logon, user profile cannot be loaded" at windows login.

    This is quite urgent as i need to get the laptop back :(
     
  7. DJMK4

    Capodecina

    Joined: 1 Dec 2004

    Posts: 21,938

    Location: S.Wales cardiff

    All done.

    Vista does my head with its UAC and hiding the admin account...If i buy a laptop with a windows OS on, im the admin, its my laptop, mine!