Don't know if this should be in here or software. Does anyone know of a good easy to understand tutorial on how to setup remote assistance or remote desktop?
I used the tutorial above and it worked fine with the 2 pc's on my network but when i tried to connect to a friends pc it didn't work is there any other way to do it?
is your friend's pc in your LAN? if so make sure it got same workgroup if not, use IP of this pc. if its over the internet, he'll probably got a router then he'll need forward port 3389 (not sure if its right port) to his PC and the router will accept your RDC incoming and re-direct to his PC.
Thanks for the reply wesley No he is not on my LAN.It is over the internet and he doesn't have a router but i do.So what will i need to do?
he got firewall? he must set his firewall to accept your RDC incoming.......i think his PC must be password protected too
Yeah as Wesley correctly said he does need an account (or in this case his account..) to be password protected otherwise it will not allow a connection. Just going over stuff Wesley has said, but yeah check those things out and let us know, I'm sure one of us can help you out, to sort the problem. Also is he on a LAN or is he directly connected to the internet?
I am a bit confused now. Does he need to be password protected? He is on a computer in another country. He is connected via broadband modem (So i think it's directly connected).
yes his PC must be password protected otherwise anyone could access his pc without a password, not safe doesnt matter if he's in another country oh? dont think XP Home Edition support RDC, dont quote me thou!
Does he need to be password protected? Yes he does He is on a computer in another country. He is connected via broadband modem. In that case you will need to know his IP address before you can connect to him he can get that by going into DOS and typing ipconfig However port 3389 needs to be opened on his pc. It will depend on what firewall he has on the method to go about this with the service pack 2 firewall on windows xp. Ticking the remote desktop option should allow the service on the firewall wesley you are correct. Only Pro has remote desktop. You can install the client onto Home from a pro disk but it only supports outgoing remote desktops not incoming
Correct, You cannot connect TO an XP home machine using RDP, but you can connect FROM an XP home machine by downloading the RDP client from the MS site.
Thanks for the info guys. We are both using Win XP pro He has Norton Internet security,so could you tell me how to go about opening this port? I know what his IP is.
sorry i know its possible but i cant remember (ages since i used it) have a look on their website. Its in the options if you click on the taskbar icon.....somewhere
Remote asssistance in Messenger IS doable - it gives the added advantage of both parties being able to see whats going on (RDS logs off the current user, your friend will be sat looking at the login button you get after screen-saver kicks in). For the MSN to work you need to be on same version of MSN messenger (go get latest) and fairly easy from there.
