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RMA's? with hard drives

Discussion in 'Storage Drives' started by [-Zinctek-], 15 Jan 2006.

  1. [-Zinctek-]

    Gangster

    Joined: 7 Mar 2004

    Posts: 448

    Location: North Wales

    Basiclly got a laptop from someone not that old then sold it on with out the hard drive cus the hard drive is dead. well works but its faulty sometimes as i just tested it today. how do i go about sending it back can i just send a hard drive back to the people who owned it cus i looked all over toshiba's web site and cant find a RMA anywhere :(

    Anyone help me out?
     
  2. Exentia

    Soldato

    Joined: 27 Sep 2004

    Posts: 5,630

    Location: Bristol

    If this was bought as part of a complete system I believe that its warranted by the system OEM. So you best get hold of the system manufacturer.
     
  3. lordedmond

    Wise Guy

    Joined: 14 Jun 2004

    Posts: 1,573

    Location: Tilchestune

    there should be a service code on the bottom of the laptop just ring the local tosh service center ( no should be on their web site ) and quote the number they should tell you what you need to do
     
  4. Mason64

    Hitman

    Joined: 16 Jan 2006

    Posts: 940

    Location: North Wales

    yep do the above with the hdd in front of you and they will ask you a few quesitons
     
  5. lordedmond

    Wise Guy

    Joined: 14 Jun 2004

    Posts: 1,573

    Location: Tilchestune

    its the service code on the laptop not the one on the hdd with that one they will tell you its OEM contact Tosh

    he needs service from tosh for the whole laptop
     
  6. Mason64

    Hitman

    Joined: 16 Jan 2006

    Posts: 940

    Location: North Wales

    hehe basiclly u need the laptop or the 80gb hard drive is worthless :(