RX 5700 MSI Gaming X - Green Screen Crash and reboot.

[galwaydave]

Hi folks,
So just picked up my new RX 5700 last week and on 3 occasions in the last 2 days I've had a Green Screen crash and this then reboots the system without any error messages or details as to what caused the crash.
Each time it has happened when just starting to Game.
I'm running Radeon 20.4.2 drivers and it's happened twice on Resident Evil 3 when just starting to play the game and once on the Day Z trial over the weekend.
One thing i have noticed is that after the crash the next time windows boots the Radeon Software doesn't start up so I suspect it's driver related. Once the crash has happened and rebooted I seem to be able to game without issue for the rest of the day.

Any ideas ? New System build Ryzen 3600, 16gb 3200Mhz DDR4 ram and no issues with prior graphics card Vega 64 (Got the RX 5700 due to noise of Vega).

 

[heatonpkmassive]

It does sound driver related, have you tried other drivers?

 

[galwaydave]

It does sound driver related, have you tried other drivers?

I will try downgrading my drivers for now and see if that helps. Odd though, looking online it seems it's becoming more common recently

 

[heatonpkmassive]

How have you got on?

 

[Jarrod]

Apologies if you've already tried this, but try using DisplayDriverUninstaller tool to fully remove the drivers, then re-installing.

 

[AnthonyDublin]

Same card, similar Ryzen build.
Had trouble on initial install day but used DDU and installed 20.2.2.
Everything running like a charm.

 

[galwaydave]

Used DDU and re-installed 20.2.2 and not a single crash since. Staying clear of 20.4.2 for now.

 

[AnthonyDublin]

That's good to hear
Enjoy.