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Ryzen 3600, x470i, constant crashing at boot up

Associate
Joined
26 Jun 2020
Posts
1
GPU: gigabyte GTX 1070 Windforce OC(8GB)

CPU: Ryzen 5 3600

Motherboard: ASUS ROG Strix X470-i (latest bios version 3004, for ryzen 3000 support)

RAM: 2x8GB Corsair Vengeance 2400MHz (and later 2x8GB Corsair Vengeance 3200MHz)

PSU: Corsair SF600 80+ Gold

Operating System & Version: Windows 10 Pro, installed yesterday so assumed newest build but PC no longer booting so cannot check.

GPU Drivers: Latest that nvidia geforce experience picked out - also can't check version as windows isn't booting

Chipset Drivers: I'm fairly sure it's x470 chipset drivers from AMD's website 2.04.28.626 - however I cannot remember now if the chipset drivers I installed should have had a previous version installed beforehand as a baseline. Could be an issue.

Description of Original Problem: PC build yesterday. Everything worked absolutely fine for a few hours. I hadn't yet enabled DOCP to get my maximum ram speeds, but the system was performing well. Then it mysteriously crashed while I was just browsing the web with discord open. After that it would boot, and then crash at various times (sometimes windows logo, sometimes windows login screen, sometimes desktop). I did some googling and tried a few things, eventually I found that disabling PBO allowed my PC to boot again! Then I tried playing Apex Legends and the crashing returned. At this point I only managed to boot into windows by applying a manual overclock - normally something like 3.8GHz at 1.3V. The system would crash whenever I tried to run cinebench (r20) to test stability. I never got DOCP to work so my ram was always running at 2133MHz instead of 2400MhHZ (whenever I enabled DOCP the PC wouldn't even make it into windows). This morning I tried a few things but never even got into windows.

Another possibly related problem, the "New CPU installed!" message is showing after every boot - even after reseating the cpu

**Troubleshooting:**

1. clear CMOS
2. PBO on/off, as this originally fixed it - but no longer does the trick
3. reseat CPU and cooler (ensuring cooler was quite loose - thermals fine in bios, but not too tight)
4. manual overclocks of CPU at 3.6GHz, 3.8Ghz, 3.9Ghz, 4.0Ghz. Voltages varying from 1.3V to 1.4V. Occasionally I would get lucky and the PC would boot (I succeeded in cinebench once at 3.8GHz 1.3V but then it crashed in a subsequent game of apex)
5. DOCP on/off and attempting manual ram overclocking to get it to run at 2400MHz
6. I forgot to reseat ram until now, I just chucked in a kit of 16GB 3200MHz stuff I had for another build (tested and working). This hasn't helped
7. SMT off
8. Global c-state control disabled
9. Custom P0 p-state to match stock settings
10. PCI mode to gen3 rather than auto

Thanks everyone!
 
Associate
Joined
7 Feb 2019
Posts
63
Try getting a new CMOS battery (worth a try, they aren't expensive), it might be bad, particularly if you are getting that new cpu installed message on every boot.
 
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