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Samsung S9 issue.

Discussion in 'Mobile Phones & Tablets' started by sswats, 12 Jun 2018.

  1. sswats

    Wise Guy

    Joined: 26 Mar 2004

    Posts: 1,198

    I just received my Samsung S9 and its got an unusual touch issue. It sometimes doesnt register a tapand i need to tap again.

    I've run the screen diagnostic and tried to use the feintest touch to see if there are any dead spots but its all good, it doesn't seem like a hardware issue. It just seems to happen during normal use. Could be during anything, reddit app games etc.

    Any suggestions before i have it returned. I've reset it and tried with the bare minimum apps with same results.
     
  2. e36Adz

    Capodecina

    Joined: 28 Nov 2003

    Posts: 11,198

    Location: Manchester, UK

    Have you by any chance applied a screen protector?
     
  3. sswats

    Wise Guy

    Joined: 26 Mar 2004

    Posts: 1,198

    No screen protector.
    I did buy one but wasn't compatible with the case so wouldn't stay on.
     
  4. Kainz

    Capodecina

    Joined: 15 Dec 2002

    Posts: 21,690

    Location: In a cowfield, London, UK

    I'd return it tbh. You've done as much as one can do, and if a factory reset doesn't fix that then there's only one direction forwards.
     
  5. sswats

    Wise Guy

    Joined: 26 Mar 2004

    Posts: 1,198

    yeah, you're right. That's what i am going to do. Got it on a good contract so may just sell any replacement. Not been too impressed with it overall. We'll see.