1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Samsung Spinpoint F1 1Tb 'device verify failed'

Discussion in 'Storage Drives' started by marktime, 15 Sep 2009.

  1. marktime

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,195

    Location: Warwickshire

    After nearly a year's trouble free use with this drive I've suddenly got this message in the bios at bootup:

    'device verify failed'

    AS I've got a Raptor as my boot drive I can still get into Vista but now the Spinpoint is showing up as being unformatted.

    Although I have got a backup of the drive (on a Hitachi 1Tb that hasn't got the same problem) I still stand to lose a couple of month's data if I just reformat.

    I've run ES Tool which reports the drive as only being 31Mb and also recommends reformatting.

    Anything I can try doing before biting the bullet and accepting I've lost what's on the disk?

    Cheers.
     
  2. [timko]

    Mobster

    Joined: 20 Aug 2004

    Posts: 3,792

    I had something similar happen to my Samsung F1 1Tb a few weeks back. My drive would disappear whilst it was being used in Windows. I didn't run any diagnostic tools, just took the drive out, it in a USB2.0 enclosure and it could then be read by Windows just fine. I managed to pull all 950Gb from it onto another drive.

    I then put it back inside the pc (direct SATA connection, not USB2.0) and checked the SMART status in HDTune. The well known Samsung B8 SMART status field had turned red. I haven't got round to RMAing yet but I'm glad I managed to get all my data from it :)
     
  3. marktime

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,195

    Location: Warwickshire

    Yeah, I've tried the USB enclosure trick (on 2 different machines) - still can't find the data on it, although the backup drive shows up no problem again. Becoming resigned to giving up on it, at least I have most of it backed up I suppose. Thanks for the suggestion.
     
  4. marktime

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,195

    Location: Warwickshire

    Ok so having run Active File Recovery to try and see if I can retrieve anything I'm getting nowhere and concede defeat.

    Just gone on to Samsung's site to check the warranty status and I'm getting "Out of service area". What's this telling me? I have to go back to the retailer? Bought it Nov 08 so under a year old. Anyone have experience of dealing with Samsung HDD RMAs?

    Cheers.
     
  5. Ultra_Extreme

    Perma Banned

    Joined: 22 Aug 2004

    Posts: 9,208

    Sounds like your partition table has corrupted tbh i wouldnt give up on it myself a program like onTrack easy recovery would rebuild the table.

    As for RMA'ing ive never had a problem, phone em up. But it would be easier to RMA to the retailer if under a year old tbh
     
  6. Schizo

    Capodecina

    Joined: 19 Feb 2008

    Posts: 13,658

    Location: Home

    i had the same thing with my Samsung f1.

    sometimes window's would see it and most of the time it wouldn't.

    done a check with hd tune and had 43 bad sector's (should have checked it when i got it in march)

    i couldn't transfer stuff onto it and couldn't install windows either.

    got a new one coming this week after a rma.
     
  7. marktime

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,195

    Location: Warwickshire

    Well I've used Active File Recovery and Active Partition Recovery now and whilst it can see the full 1Tb (Windows only sees 31Mb) can't find anything it can recover - files or partitions. ES Tool is giving me an error code and reporting a bad cluster, I reckon I'm facing a losing battle.

    Just phoned the (Manchester based) suppliers and of course they're suggesting I return to Samsung which is the opposite of what Samsung says - could be going round in circles for a while. Reckon I might get a WD as replacement as they seem overall to get more favourable comments about reliability.
     
  8. Ultra_Extreme

    Perma Banned

    Joined: 22 Aug 2004

    Posts: 9,208

    The law states that any retailer is responsible for non perishable goods sold which are found to be faulty with 12 months of purchase
     
  9. Schizo

    Capodecina

    Joined: 19 Feb 2008

    Posts: 13,658

    Location: Home

    i had this problem and ended up sending my h/d to rexo.

    just got my h/d back this morning as it goes,quite a quick turn around to be honest.

    register your h/d on this site http://www.rexo.co.uk//

    hope this helps.
     
  10. marktime

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,195

    Location: Warwickshire

    Cheers. Just waiting for the retailer to get back to me to see what they say first. I did see the Rexo option via researching this forum but one or two recent posts suggested they had stopped handling RMAs literally in the last week - all very confusing.

    Decided to go for a Barracuda 7200.12 in the meantime - they were on TWO offer earlier - as I needed a replacement straight away and I don't really trust the Samsungs as a main data drive again.
     
  11. WILD9

    Wise Guy

    Joined: 23 Oct 2002

    Posts: 1,346

    Location: Cheltenham

    Bad luck with the disk, I just RMA'd one to Rexo and the turnaround was ludicrously fast I think I got the replacement drive 2 days after I posted the faulty one. I know what you mean about trusting the samsungs after a failure though.