Simple business note software? (phone call log, returns etc)

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24 Mar 2003
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Can anybody recommend some business software for keeping note of phone conversations, or problems with orders (that can be installed on 3 pc's)?

Currently a small team of three people process orders and answer phones. They need a way of logging any calls (i.e. "order 1234, missing 1 item, needs a call back") and returns ("order 4321, returning 4 items, refund when received"). Ideally this would be a simple networked program that sits in the task bar, and allows you to view all notes, and even sort them into "open" and "closed" problems. Any suggestions?

Any help would be appreciated. Cheers!
 
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