Tommy B said:
I don't think he's stupid. If he doesn't know anything about computers then it isn't his fault.
It's like asking a 5 year old what various buttons in a car do.
Yes he is. He works with over 400 other blokes who know such things and he couldn't be arsed to ask before talking to some idiot on the end of a phone.
3 incidents today -
One bloke asked me if I know anything about trees but I said I knew nowt but know a man who does. One internal phone call later and a fitter was with him advising about trees.
Another bloke asked me what I knew about PS2's of which I knew nothing so I sent him to Gordon in packing.
Another bloke was sent to me because he was told I knew about modem routers and I answered all his questions.
This type of questioning goes on all day all over the factory and there are experts (or near experts) in everything but this prat would rather do things his own way. So yes he is an idiot for not asking workmates first.