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Technician Kit ?

Discussion in 'Windows & Other Software' started by InfoTech, 19 Oct 2009.

  1. InfoTech

    Gangster

    Joined: 14 Oct 2007

    Posts: 133

    Hello all, im looking into tools needed for diagnostics of a pc.

    More specifically, im wondering what the best software for following:

    Memory Testing (memtest ?)
    Overall PC Diagnostics & Repair (Microscope ?)
    Hard Drive Erasing ? - not formatting. (is there such a thing, or is this just a gimmick ?)

    Any other equipment or ideas are welcome, please help.
     
  2. PhillyDee

    Capodecina

    Joined: 12 Feb 2007

    Posts: 14,169

    Location: South Shields

    Have a look at the Ultimate Boot CD (UBCD)
     
  3. InfoTech

    Gangster

    Joined: 14 Oct 2007

    Posts: 133

    thank you.

    To give a better idea, im after industry software used by I.T Techies.

    Im looking at getting into PC repair as a job and wanted a bit of help choosing the right software & Utilites.

    Thanks in advance :)
     
  4. PiKe

    Caporegime

    Joined: 18 Oct 2002

    Posts: 25,081

    Location: Lake District

    A hammer.
     
  5. InfoTech

    Gangster

    Joined: 14 Oct 2007

    Posts: 133

    Bump ?
     
  6. d_brennen

    Capodecina

    Joined: 30 Jan 2009

    Posts: 16,087

    Location: Aquilonem Londinensi

    As said, UBCD. Memtest is good for RAM but the best tool you'll need is a good bit of experiance and eye for detail ;)
     
  7. wozencl

    Hitman

    Joined: 27 Jul 2009

    Posts: 590

    Location: UK

    If you're asking questions such as these then you really shouldn't be looking to fix peoples PC's professionally. Anyway...

    Other than some of the software you've listed already, it's always a good idea to have some cheap spare parts lying around, RAM especially.
     
  8. PiKe

    Caporegime

    Joined: 18 Oct 2002

    Posts: 25,081

    Location: Lake District

    lol @ microscope btw.
     
  9. theheyes

    Sgarrista

    Joined: 17 Jan 2007

    Posts: 8,945

    Location: Manchester

    Some other things to have:

    • A CD zip-wallet thing to keep all your bits and pieces in
    • CloneZilla disc
    • External USB hard drive (as big as you can afford) for backing up to
    • A pair of small pliers
    • A set of small screwdrivers - I like a few different sizes but at the very least have a small phillips head
    • Any Windows OEM discs you may have in your possession (because half the time people can't locate their recovery discs)

    The best "tool" to have with you though is your brain and experience. As you tinker with your own computers and fix other peoples you'll get an idea for yourself what you will need for next time. Anti-static bags are good to have around and maybe an anti-static wrist strap for completeness. To be honest though I don't even own a wrist strap but some people like them. You may want to throw in a couple of blank CDs too.

    Also, if you have a laptop, take that along as well. It's always handy to have a known working computer with you to test network problems and download that driver you need. Also handy for when you get stuck and need help from Google (we've all been there)

    Good luck with it anyway and perhaps buy a technicians book. The CompTIA A+ book is quite good.
     
  10. JonJ678

    Capodecina

    Joined: 22 Dec 2008

    Posts: 10,371

    Location: England

    In addition to the above,

    Hirens boot cd is good. Basically undocumented as far as I can make out, however the hardware diagnostics are pretty good.

    A pata/sata to usb adapter, as well as your laptop. This allows you to take their hard drive out of their laptop to recover the data they've inevitably failed to back up. Ubuntu on a usb stick is useful.

    On a very serious note, you do not want to attempt this by yourself unless you have considerable start up capital. Find a local pc repair shop and start off working there, this way when a job goes **** up and you find yourself £300 down, you have an angry manager rather than an angry customer to worry about.
     
  11. Tomsk

    Soldato

    Joined: 18 Oct 2002

    Posts: 5,221

    Location: Overground, underground..

    mrk recommends a hat.
     
  12. rickyt

    Hitman

    Joined: 26 Sep 2005

    Posts: 617

    I build PC's for a living at the local school and have a basic tool kit in a zipped pouch , IDE to USB gadget ,2.5" to 3.5" adapter ,one or two other items and a host of software including hirens ,software recovery programs , boot disks etc but have NEVER needed a microscope or even a MRI scanner for that matter :)
    You find out what you need as you go along , just buy one of those aluminium Technicians cases and you'll look the part .
     
  13. d_brennen

    Capodecina

    Joined: 30 Jan 2009

    Posts: 16,087

    Location: Aquilonem Londinensi

    Lots of spare parts. Common stuff - hdds, ram, psus. These are the bits you really need. And magnetic screw drivers ;)

    if your any way successful you'll gather a large stash of the above from general upgrades. Try not to buy in too much new stuff to keep overheads down As said almost all will be software related. You will need OEM copies of XP, Vista and soon 7, both home and pro editions (the only thing you can rely upon coming across is the unexpected. The last few repairs I have done, nit professionally mind, have been for God-awful Acer/Avent Chavtops... Repair partition = free money ;)
     
    Last edited: 19 Oct 2009
  14. siege2

    Wise Guy

    Joined: 18 Nov 2002

    Posts: 1,835

    Location: Chester-le-street Durham.


    lol
    omg
     
  15. rctneil

    Wise Guy

    Joined: 31 Jan 2007

    Posts: 1,864

    I do a lot of fixing of systems for friends and family and people in the local area as clients reccomend me to others which is nice and what I have is:

    Netbook - Very handy, Fabulous purchase, couldn't be without it now
    UBCD4Win
    Hirens Boot CD
    4GB flash drive
    Portable USB HDD
    The flashdrive has an arsenal of portable apps on as well whcih auto update when i connect it to my home pc.
     
  16. AbsenceJam

    Mobster

    Joined: 2 Nov 2007

    Posts: 4,304

    Large selection of disks (HDD manufactuer ones, Ubuntu, Slackware, UBCD, Hirens, XP/Vista/7 disks) and a USB ODD to go with them. You can also run all these off of flash or a HDD.
    USB HDD (in addition to a flash drive with utilities as write speeds to flash drives are frustratingly slow).
     
  17. InfoTech

    Gangster

    Joined: 14 Oct 2007

    Posts: 133

    ok thanks guys, lol i think most of you got the wrong idea.... i'll explain in detail later as im at work.

    But the 'Microscope'.... is Microscope 2000, it is a diagnostics software. lol NOT a microscope! lmao!
     
  18. dave_beast

    Soldato

    Joined: 21 Sep 2009

    Posts: 5,249

    Location: London

    For Windows issues, use Combofix