OK, its been 12 months and its time to upgrade. My monthly bills are around £50-60, and I use around 200-250 xnet and around 400 sms' a month. Ive rang up orange and they have offered me a w810i and charging me £30 for just the phone(!) and 200xnet + 500 sms for £30. This doesnt seem all that great to me. I didnt speak to retentions as they were closed, so I just spoke to the normal Upgrade dept. So what should I push for tommorow when I speak to cancellations?? Im thinking maybe the phone free and £25pm for 300xnet + 500txts. Does this seem OTT? I am willing to disconnect, but would prefer not to. Please advise!