As part of a university assignment I have to design a user interface for some sort of software system of my choosing. I've decided to design an interface for a direct download games system - something along the lines of Steam or Xbox Live Arcade. To aid my design process, I would really appreciate it if people who have used these type of systems could post in here, PM, or even email me with their thoughts and opinions on the system. I'm not looking for loads of replies to this - I would much prefer a handful of replies but with a wealth of information within each one if possible. The more detail the better, everything from installing the software, how it runs, what it looks like, the options available, what's good, what's bad etc I got a great response to a recent survey I posted on here relating to who uses these systems, and the comments I got are a huge help. I was going to do a similar thing with this but I would rather more open-ended comments, pretty much anything you can think of. So anyway, if anyone would like to give me their thoughts I would be hugely appreciative. Thanks!