Vertical blue line appeared suddenly on Dell monitor :( Is this a pixel prob or some other kind of

[KatanaDV20]

Hey guys. Well...had this monitor for about a year now and been running perfectly. Today I turned it on and see this blue line on the left.



Pixels dont just fail all at once in exactly the same row...or do they? Or is this some kind of other fault. I dont know what to do, read the other threads about Dells customer service. Will I end up with a refurbished pile of junk if they exchange this? Hmm I think Im out of warranty as well. But can I still cause a fuss...I mean..surely they shouldnt just develop this all of a sudden.

Close-up view

Anyone had a similar problem, thanks for any advice OcUk

 

[james.miller]

it's not very common but it can happen. Not a fault with the pixels themselves but rather the controller or its associated circuitry. my monitor has had a block horizontal line across the bottom for the last year at least At any rate, it's most likely borked. Is dell warranty only 1 year then? you might find you are covered, even if it isn't. Give them a call and find out

 

[KatanaDV20]

Not a fault with the pixels themselves but rather the controller or its associated circuitry

Ahh ok thanks for the info dude. Yea Im digging out serial numbers and such. Not looking forward to an evening of call-center fun

There is no Dell service tag on this thing either.

 

[~Divine~Wind~]

On that type of monitor I believe the Service tag should be on a little slide out card on the left hand side.
What model is it?

 

[smilertoo]

I believe the minimum warranty period in Europe is 2 years, no matter what the maker tries to claim.

 

[Axeia]

Well Europe.. member states of the European Union (there is a difference) but yes on a new product such as this you have two years regardless of what the seller and/or the manufacturer claim.

 

[KatanaDV20]

Thanks for all the replies!

@ ~Divine~Wind~: I looked on the side like you said but theres no slideout card

Good to know about the warranty. Just came back to this after a break so now...time to call Dell. Will report back on how it went!