Well my VM contract was approaching renewal time and I got an email saying they wanted to hike my price from £33 a month for 100mb/phone/basic tv to £62.50 a month for 18 months.
Spent an hour on hold to them only to get a guy who could only drop it to £58 - "that's the best I can do, sorry mate"
. Told him that wasn't good enough and got put on hold again for another hour before I finally managed to wangle a small price increase of only £6 a month! So I got it for £39 a month. I wasn't over the moon at £39 but working from home all day every day we need a reliable connection, and it is at least that.
Can't believe the ridiculous price rise they originally quoted me and the amount of time they expect people to wait on hold. The only thing I can think is that they are price gouging and hoping people don't believe they can get a better deal, so are just willing to put up with paying the vastly inflated prices.