I went from Plusnet 10mb ADSL to Virgin M100 broadband and phone package (no tv package), everything went fine once they cleared the cable blockage outside for installation (only took them 5 months). Mine was finally installed on 3rd March this year, the phone and BB went down just over week later (however this was due to London Electricity board damaging the Virgin fibre cables outside, took them two days to fixed it), apart from that my connection has been faultless even with Virgin Superhub3 in modem mode with my router. End of the day I guess it depends on your own area, mine seems to be very stable and in fact even more stable then when I was with Plusnet which was pretty good. Only tip I can give you is use a decent router since the Superhubs don't have get coverage on wifi, I use my router connected to Superhub3 and ethernet cable from router to my TP Link powerline adaptors to the third floor which works great, rest of family prefer wifi but that is taken care of with my old TP Link VR900 modem/router. Think I'll try the new TP Link AX20 router down the road, seen that for 89 quid.