warranty/rma concerns (not with ocuk)

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26 Mar 2003
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Hertfordshire
By law, does a shop/etailer have to accept an RMA within the first 1 year of purchase?

Reason i ask is that i have a faulty item from LG which is within the first 12 months, and LG are using a pretty dodgy repair service provider called SBE Ltd of which have absolutely terrible reviews and long lead times. Just wondering if i might have an easier time via the etailer instead.

Quite surprised LG have outsourced the warranty service to such a crap company. I'm now nervous of sending it back.
 
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