Associate
- Joined
- 17 Nov 2002
- Posts
- 386
Hope someone can help as Virgin Media support just left me more confused.
One minute I had no trouble connecting to my site then the next minute my browser would just sit there doing nothing then time out. Friend of mine on Tesco ADSL can connect to site with no problem at all.
Phoned Virgin Media and was told the usual - switch off modem/check firewall ect. could not really understand much of what this person was saying and vice versa (not his fault as he just doing his job).
He told me to put use webcache.blueyonder.co.uk port 8080 in my IE7 and although this helped at first, it then just created other problems, gradually getting slower along with more time outs on other sites I prev had no problem with. Phoned them again and they said yes this only works for a limited time.
I'm now using Firefox with these new proxy settings and it seems better but still I get more missed connections and time outs.
Tried looking for info on the net but cannot fond any answers.
Sent support ticket to knownhost where I have a shared hosting account and although very helpful, they couldn't see a problem from their end.
So I'm back to square one. Is the answer to move hosts and hope Virgin Media can connect to them ok?
Sorry about the long post, but if I can at least find out if the glitch is with Virgin Media or the hosting address, I can try and find a more permanent solution. The virgin Media tech guy ran all the usual ping tests ect and said no problem their end?
So why suddenly the problems? I've done fresh hard drive installs and am convinced the problem is not on my machine.
Still getting time outs and lost connections even with new proxy settings in Firefox
Any help would be appreciated.
Thanks
One minute I had no trouble connecting to my site then the next minute my browser would just sit there doing nothing then time out. Friend of mine on Tesco ADSL can connect to site with no problem at all.
Phoned Virgin Media and was told the usual - switch off modem/check firewall ect. could not really understand much of what this person was saying and vice versa (not his fault as he just doing his job).
He told me to put use webcache.blueyonder.co.uk port 8080 in my IE7 and although this helped at first, it then just created other problems, gradually getting slower along with more time outs on other sites I prev had no problem with. Phoned them again and they said yes this only works for a limited time.
I'm now using Firefox with these new proxy settings and it seems better but still I get more missed connections and time outs.
Tried looking for info on the net but cannot fond any answers.
Sent support ticket to knownhost where I have a shared hosting account and although very helpful, they couldn't see a problem from their end.
So I'm back to square one. Is the answer to move hosts and hope Virgin Media can connect to them ok?
Sorry about the long post, but if I can at least find out if the glitch is with Virgin Media or the hosting address, I can try and find a more permanent solution. The virgin Media tech guy ran all the usual ping tests ect and said no problem their end?
So why suddenly the problems? I've done fresh hard drive installs and am convinced the problem is not on my machine.
Still getting time outs and lost connections even with new proxy settings in Firefox
Any help would be appreciated.
Thanks
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