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what's tesco's policy on game returns?

Discussion in 'Console Games & Hardware' started by PuncH, 16 May 2006.

  1. PuncH

    PermaBanned

    Joined: 15 Aug 2003

    Posts: 1,476

    Location: Ipswich

    hi,

    anyone know if tesco are happy for people to return games? got one on the 11th may that i'd like to get my money back on.
     
  2. McDaniel

    Capodecina

    Joined: 15 Aug 2003

    Posts: 19,872

    Location: Southend-on-Sea

    Not sure, i found out the hard way that ASDA dont do refunds though :(
     
  3. Logsi

    Capodecina

    Joined: 19 Oct 2005

    Posts: 10,399

    Location: Kernow

    Yeh i took back one they were fine about it. They made me right my name and address out though...
     
  4. PuncH

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    Joined: 15 Aug 2003

    Posts: 1,476

    Location: Ipswich

    what did you tell them? that the game was rubbish etc? or was it the good old "bought this yesterday and then got the game today for my birthday!"
     
  5. deSade

    Mobster

    Joined: 17 Feb 2003

    Posts: 2,751

    Location: Bristol

    Always use the unwanted gift story. :cool:
     
  6. Logsi

    Capodecina

    Joined: 19 Oct 2005

    Posts: 10,399

    Location: Kernow

    All i said that i wanted to return it.

    If that backfired i would say unwanted gift...
     
  7. PuncH

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    Joined: 15 Aug 2003

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    Location: Ipswich

    cool. cheers fellas. i'll give it a shot.
     
  8. turtle3

    Wise Guy

    Joined: 16 Jul 2005

    Posts: 1,143

    Location: snodland

    I took blazing angels back to tesco because of the screen tearing,, the girl at returns just looked at me blankly and said ''so is it defective then'', I said its a known manufacturing problem,lol,, so she said ok pick a different game :)
     
  9. PuncH

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    Joined: 15 Aug 2003

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    Location: Ipswich

    ah...they not offer a refund?
     
  10. Davey_Pitch

    Man of Honour

    Joined: 17 Oct 2002

    Posts: 17,925

    Location: Liverpool, UK

    They don't legally have to unless it's faulty. Game only do it as a store policy.
     
  11. zz0924

    Gangster

    Joined: 25 Nov 2005

    Posts: 112

    I never buy games in the supermarket.
     
  12. Stripe

    Gangster

    Joined: 28 Aug 2005

    Posts: 221

    at Tesco, the games are already out of the wrapper and kept behind the counter aren't they? you could probably get away with saying you haven't played it and they'd take it fine. they love great customer service and stuff there so im sure they'd be fine.

    you could play the unwanted gift card. a personal favourite of mine with PC games was to say that it wasn't compatible with my PC. it's not the game's fault but at virgin, they seemed to lap that one up.
     
  13. Snow-Munki

    Capodecina

    Joined: 18 Oct 2002

    Posts: 10,047

    Location: At home

    managed to get Worms on the PSP for free the other day at Tescos :D

    As it was priced wrong and they have the refund policy if you get charged higher that what is on the shelf label.
     
  14. kidloco

    Mobster

    Joined: 3 Nov 2003

    Posts: 4,855

    Location: Lancashire

    I bought top spin 2 the other day from tesco, when i was buying it the women behind the counter advised me that tesco do accept returns on xbox360 games for any other reason then them being faulty when new