Associate
- Joined
- 15 Oct 2020
- Posts
- 1
Hi, it is my 1st time buying anything from overclockers. I bought a gaming laptop (Aorus 17x) from them 2 days ago, with the delivery option set as DPD Next day delivery.
I waited yesterday and saw there was no postage. Went to my OC account and checked the status of my order to see 'Order received - not yet shipped'. I am kind of starting to panic now as it is a pretty expensive laptop and they still haven't shipped it yet.
I decided to wait today as well and went to look at their website for the status of my order and it still says 'Order received - not yet shipped'. My question is- is this normal? Do they take £10 of next day delivery from you for next day delivery, only to take 2 or more days to deliver?
Or is it something peculiar just for my case?
I did send them a web note yesterday but received no reply to that as well.
Can someone reply to this as I am not sure if this is normal or not? I am kind of panicking as the laptop was pretty expensive as well along with this being my 1st time ordering something from OC.
I waited yesterday and saw there was no postage. Went to my OC account and checked the status of my order to see 'Order received - not yet shipped'. I am kind of starting to panic now as it is a pretty expensive laptop and they still haven't shipped it yet.
I decided to wait today as well and went to look at their website for the status of my order and it still says 'Order received - not yet shipped'. My question is- is this normal? Do they take £10 of next day delivery from you for next day delivery, only to take 2 or more days to deliver?
Or is it something peculiar just for my case?
I did send them a web note yesterday but received no reply to that as well.
Can someone reply to this as I am not sure if this is normal or not? I am kind of panicking as the laptop was pretty expensive as well along with this being my 1st time ordering something from OC.