Right, bit of a saga that has resulted in my parents needing to pick a new ISP. Which although you probably don't need to know I'm going to rant about anyway cause I'm the one that's had to sort it. They recently moved house to a rural area in Scotland, and their current ISP - PlusNet - told them they couldn't move their broadband as the new address is a business address . Totally not true and after a month of wrangling, they agreed to move the connection free of charge and refund the monthly fees for the time they've not had a connection. After waiting nine days since PlusNet arranged to move the connection, they've now come back and said : "Unfortunately at this time we cannot fulfil your order as the exchange that supports your line is an exchange where we as an ISP have to invest with BT wholesale to get capicity to supply the service, we have decided not to signup to this programme with BT." Annoyed as they've known the full address and phone number since the day my parents moved, so why on Earth they didn't look up the exchange and tell us this over a month ago.....grrrrr!! PlusNet has said they can either downgrade the account to dial up or cancel the account. Dial up?? I think not! So, they need a new ISP. According to the BT broadband checker, they can only get a connection with these ISPs: Abel Always Entanet Broadband from BT AOL Scotnet BT Business Their PlusNet package is the £21.99 Premier (the top one) and they use their connection for internet and email (about 2 to 3 gig a month) and are about to start video conferencing over MSN (the rest of the family are now a lot further away than they were before!) so they need a package that's either uncapped or has a very high cap, and preferably doesn't cost more than the £21.99 they're currently paying. I've looked them all up on ADSLGuide, but I'd like some recommendations or advice from here from people who have used any of these as to who to go with. (I've got no intention of recommending they use AOL though!!) Any advice or help appreciated! Thanks.