Woo free petrol!

[james.miller]

The cashier has freely given consent by authorising the pump to dispense fuel.

after the customer has agreed the price. come on, think about it.

 

[Dano]

Rubbish - authorising the pump is just a process for the cashier to confirm the person using it is safe, the correct age, not a known thief - its not an invitation to take it without paying!

Again, show me proof.

Just because the security guard in the front of Tesco doesnt stop you from entering the store, doesnt mean you don't need to pay!

He isn't responsible for taking payment either, unlike a fuel station assistant.

Don't get me wrong my common sense is with you on this, but until I get shown conclusive proof I'm going to stick with the training I and every other member of staff was given over internet opinions.

 

[Dano]

after the customer has agreed the price. come on, think about it.

All they've agreed to is a price per litre.

 

[Gaijin]

I wouldn't worry about it too much if it was an older station. When I worked at Tesco I had to check the CCTV for a number plate. After spending an hour trying to get the system to boot, with the mouse and keyboard both working, 70% of the cameras were misaligned or pointing in completely the wrong direction, 25% were totally incapable of discerning what the vehicle model was let alone the reg, leaving 5% worthy of use.

 

[iaind]

Again, show me proof.

What sort of proof do you want?

Why don't you use your common sense and question the training material you've been given? Ask for proof that the ridiculous sounding law/loophole/whatever is in fact correct.

It doesn't make any sense but if you think about it the reasons for it being there are pretty obvious.

 

[Dano]

What sort of proof do you want?

Why don't you use your common sense and question the training material you've been given? Ask for proof that the ridiculous sounding law/loophole/whatever is in fact correct.

Without some sort of proof or evidence to the contrary all I'll get is a canned response.

It doesn't make any sense but if you think about it the reasons for it being there are pretty obvious.

I've already agreed to that.

 

[Dano]

Here you go:

Sometimes a person who intends to drive off will come into the store after filling their tank, buy a store item and pay for this at the till without mentioning the fuel they have had, it's vital that you always remember to ask each customer who comes to the till if they have had fuel. Look at them when you ask, make sure they can hear you and that they respond to your question. Remember that if you don't ask a customer if they've had fuel they're not obliged to say they have taken fuel and can legally drive away without paying. So to avoid gifting customers with a free tank of petrol always ask if they've had fuel.

Edit: Removed audio clip as it'll probably get me into trouble...

 

[iaind]

That definitely gets the prize for bull**** of the year award!

 

[daveydave]

nothing will come of this, just relax

 

[Vonsteve]

Lol at this thread, I'm guessing the term "gifting" is another word for failing to ask. I'm almost certain that it is not actually a "gift", it's like saying in football if you got gifted a goal for instance.

Who doesn't ask anyway.... it's just a safeguard, It's the people who walk away paying half the correct amount that **** me off.