Ok i didn't want to pay my sub using my cc anymore, i brought my younger brother pro evo for xmas and it was only £10 more expensive if i got it with 12 months xbox live as a package. so when my subscription ran out (jan 2) i tried to input a 12 month live sub code, i had just been down graded to silver and when i punched in the code a messege appeared on screen saying 'cannot communicate with server' or something. now i know it works online as it recognised that it was a 12 month code. but instead it suspened my service because of a problem with my payment option. I've tried to call the 0800 number i found on the box but i get no answer. I just dodn't know what to do, any ideas?